Application Managed Service (AMS)
Application Managed Service (AMS)
Every client has unique expectations for supporting their Oracle Cloud Applications. Whether aiming for complete independence or outsourced Level 2-3 support, it's crucial to have a solid support structure post-go-live to stabilize implementation and develop team and governance maturity. Our approach ensures faster stability, better user acceptance, and quick fulfillment of client expectations for their Oracle Cloud products. Partner with H2S Tech Solutions for customized support solutions that meet your needs.
Flexible and Dynamic Cloud Support at H2S Tech Solutions
Adapting to Change
The cloud is ever-evolving. With Oracle Cloud SaaS, applications are enhanced quarterly, reflecting both Oracle’s updates and new business requirements. Instead of large-scale upgrades, regular smaller changes are now the norm. Each month’s resource needs may vary, and project scopes can shift, requiring flexible support options and a close partnership to adapt and evolve together.
Strong Leadership
Our Application Management Services (AMS) assign an experienced Support Manager to each account. This leader, well-versed in Oracle products and business operations, collaborates with clients to maintain service levels, manage changes, and oversee quarterly updates. We emphasize strong liaisons over mere coordinators to prioritize and achieve both short-term and long-term business objectives, establishing a solid foundation for support.
Flexible Staffing
Our careers section highlights our focus on experienced professionals. Whether onshore, nearshore, or offshore, our team members bring extensive experience with Oracle Cloud products. This expertise ensures swift problem resolution and efficient implementation of new ideas. We provide both full-time and part-time support as needed, recognizing that cloud solutions stabilize faster than on-premise systems, leading to a dynamic support plan that adapts to your evolving business needs.
Comprehensive AMS for Cloud
H2S Tech Solutions delivers AMS solutions tailored to the changing needs of your business, fostering strong partnerships post-implementation. Contact us to discuss support agreements designed to meet your unique requirements and ensure your Oracle Cloud Applications’ success.