H2S Tech Solutions

Oracle EBS Administration

System Administration:

Setting up and configuring the Oracle EBS environment, including managing application servers, concurrent managers, and other infrastructure components.

User Management:

Creating and managing user accounts, roles, responsibilities, and access controls within Oracle EBS to ensure security and compliance with organizational policies.

Patch Management and Upgrades:

Applying patches, updates, and upgrades to Oracle EBS components (such as Oracle Applications, Oracle Database, middleware, and operating system) to maintain system stability, security, and compatibility.

Performance Monitoring and Tuning:

Monitoring system performance metrics, identifying bottlenecks, and tuning configurations (e.g., memory settings, concurrent processing settings) to optimize performance.

Backup and Recovery:

Implementing backup and recovery strategies for Oracle EBS database and application files to protect against data loss and ensure business continuity.

Security Management:

Configuring and maintaining security features within Oracle EBS, including authentication methods, data encryption, and role-based access controls (RBAC) to protect sensitive data and comply with regulatory requirements.

Workflow Administration:

Managing and monitoring workflow processes within Oracle EBS, configuring approval hierarchies, notifications, and automated business processes.

Customization and Extension Management:

Handling customizations and extensions to Oracle EBS, including managing custom forms, reports, and workflows to meet specific business requirements while ensuring compatibility with future upgrades.

Integration Management:

Configuring and maintaining interfaces and integrations between Oracle EBS and other systems (e.g., third-party applications, external databases) to ensure seamless data flow and process automation.

Service Requests and Issue Resolution: Handling service requests and troubleshooting issues related to Oracle EBS functionality, performance, and integration problems to minimize downtime and disruptions.

Compliance and Audit Support:

Ensuring compliance with regulatory requirements (e.g., SOX, GDPR) and internal policies through proper configuration, monitoring, and reporting within Oracle EBS.

Documentation and Reporting:

Maintaining accurate documentation of Oracle EBS configurations, procedures, and changes, and generating reports on system performance, user activity, and compliance.

"As a professional services firm, I understand the challenges this industry presents. H2S Tech Solutions excels by providing a level of governance and oversight often promised in sales presentations but rarely delivered. After working on over five ERP and Supply Chain projects, I am impressed by how actively the executive and governance teams address issues and adapt to daily changes. Their creativity and flexibility in navigating the inevitable challenges of ERP/SCM implementations truly set them apart."

-Richard Childress, CEO at Confluent Systems

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